Something Good About Streamyx

Aight, no more hatin’ in this entry.

I have to admit, I’m a fucking demanding person so if Streamyx doesn’t run smooth, to me, I MUST know why they didn’t meet their requirement, and I specifically told them it’s alright if I don’t get a perfect 512kbps connection but come on, whenever I see 100+kbps, that really ticks me off!

So I made several calls to Streamyx requesting for some help, really, the slow connection has taken my chance to blog regularly, each time it took me more than 5 minutes to load a page, or worst! It stops half way. And each time they will reset my connection from their side.

Unfortunately that didn’t work well YET…

Yesterday I suffered the same problem, I called up and before connecting me to the operator, I heard their announcement about service maintenance in the northern region, meaning, Penang is definitely fucked. I thought maybe the maintenance has caused some service interruption but before I could hang up, the operator spoke to me already.

I described my problem to him and after some verfication he told me that though it is a maintanence, it doesn’t mean that I cannot connect at all, but the problem is, I can connect to the internet but my speed was incredibly SLOW!

He told me to write the number down and someone will fix the problem for me the day after.

This morning, approximately 10am, someone from TM came and wanted to check on my problem, he first inserted the telephone line on a handheld machine and he told me that my telephone line is a GOOD one, I don’t understand what a “GOOD” one means because the connection is still fucking slow! Which I showed him.

And he’s like… Then something must be wrong with THEIR SIDE already. Ah well, I guess I had to suck it up to myself since the TM guy couldn’t help much.

About 5pm+ when I was watching Hellboy II, someone with “private no.” rang me up, it was from TM! And he asked me if my connection is ok because someone has came to my house to fix it. Then I explained to them that the person didn’t help much, and that I’m in a cinema. Then the man on the phone told me that he will give me a call tomorrow to check out if my connection is ok because they resetted my connection there.

Great!

I went home, and now I’m fucking happy because it’s back to normal again! I don’t know how long will my happiness stay but at least I appreciate their attitude! Very very RESPONSIBLE, and there’s no other meaning behind that word!

Therefore, even if my connection is not ok again, at least I know they were trying to help and not to gimme some lame ass excuses and fuck me aside. In return, I’d like to give them this!

Really, it was a good job. Tomorrow they will call me up again and I will nicely praise them for their responsibility!

Till then, I can enjoy my clips on Youtube and also the new up and running dawn wayang site. XD

11 Responses to “Something Good About Streamyx”

  1. on 10 Jul 2008 at 11:49 pm Steven

    You know what was I thinking when I read the second last paragraph?

    I thought of you blogging how you take back the “praise them for their responsibility” and insult them kao kao in the next post.

    But I hope that won’t happen. LOL!

    Good to hear that dawnwayang made such a fast comeback. lol.

    Steven just blogged about CHWS Sports Day ‘08

  2. on 11 Jul 2008 at 12:43 am tom

    once i screwed the streamyx guy for my connectivity problem.. kao kao.. untill they don’t want to layan me..

    i later found out that it works when i log in through the web..

    problem? is ME.. my password salah.. hahahah

  3. on 11 Jul 2008 at 1:04 am Ceddy

    Tom: Zharrrr dou!!!! Hahahahaha…. How can that be larrr! Own fault still wanna scold people… XD amazing! Hahaha

    Steven: There my introductory sentence has said no hatin’ what… XD See I’m honest ok! I don’t lie that much like *someone* And it’s cool to know that Dawn Wayang is back. Yey!

  4. on 11 Jul 2008 at 1:22 am robin

    no streamyx problem here. sometimes is abit slow but is still running smoothly most of the time. happy with it. GOOD JOB! GOOD JOB! hahaha

    robin just blogged about Western Spaghetti

  5. on 11 Jul 2008 at 1:25 am Ceddy

    Robin: Good to know!!! OMG sometimes Streamyx just drives me NUTS! But it’s good to know things are back to normal… FOR NOW! Hahaha can’t be too sure yet!

  6. on 11 Jul 2008 at 10:39 am hOcmun

    did the technician come for free?
    would they charge you on the next bill?

    hOcmun just blogged about Freedom of Religion

  7. on 11 Jul 2008 at 10:46 am Ceddy

    hOcmun: Nope! They are here F.O.C, if I know they would charge me, I’ll fucking complain them, it’s their responsibility. XD So they won’t charge you.

  8. on 11 Jul 2008 at 5:56 pm Jeff

    LOL! How come I never gotten that kind of services? This is not fair.. I shall call them now! I demand that I be treated fairly.. LOL!

    Jeff just blogged about Arabian Celebration @ APIIT

  9. on 11 Jul 2008 at 10:19 pm joshuatly

    haiz… sometimes good sometimes bad…
    and the funny part is the good job!
    Haha

    you really did a good job!

    joshuatly just blogged about ???:??

  10. on 12 Jul 2008 at 12:07 am aL

    i like the way you blog. GOOOOOOOOOOOOOOOOOD JOB!

  11. on 12 Jul 2008 at 12:30 am Ceddy

    aL: Thanks luvvvv!!! XD

    Joshuatly: Hahahaha thanks pal! XD Well sometimes they really help so cannot disregard them . =D

    Jeff: Hell yeah! Fight for your rights!

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